Privacy Policy
Solarchi Designs (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data in accordance with applicable data protection and privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, handle, store, and protect your personal information when you visit or interact with our website, solarchidesigns.com.
1. Commitment to Privacy and Data Protection
We recognize the fundamental importance of your privacy. At Solarchi Designs, safeguarding the confidentiality, integrity, and security of your personal data is a core part of our mission. This policy outlines the types of personal data we collect, the purpose and legal bases for data processing, your legal rights, and how you can exercise them in accordance with global data protection standards.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data collected through your interaction with solarchidesigns.com, including when you browse the site, contact us, make purchases, or subscribe to our services. For the purposes of applicable privacy laws, Solarchi Designs is the Data Controller of your personal data. Should you require any information or wish to exercise your rights, you may contact us at [email protected].
3. Categories of Personal Data We Process
We may collect and process the following categories of personal data:
a. Usage Data
Includes information about your interactions with our website, such as your IP address, browser type, time zone settings, pages visited, referring URLs, and session duration.
b. Account Data
Includes data you provide when you create an account with us, such as your full name, email address, phone number, billing and shipping address.
c. Profile Data
Includes preferences, interests, purchase history, and behavioral data related to your interactions with our content and products.
d. Communication Data
Includes information contained in emails, inquiries, support communications, and any other correspondence you send to us.
e. Technical Data
Includes device identifiers, operating system, browser configuration, internet service provider, and similar technical configurations.
f. Transaction Data
Includes details about payments you make through solarchidesigns.com, including payment method, billing address, delivery information, and items purchased.
g. Preference Data
Includes your choices around marketing communications, product interests, notification preferences, and survey responses.
4. Legal Bases for Processing
We process your personal data on the basis of lawful grounds as provided under GDPR and other applicable regulations. These include:
– Consent: Where you have provided express permission for us to process your data, such as subscribing to newsletters.
– Contractual Necessity: To fulfill a contract with you, such as processing orders or managing your account.
– Legitimate Interests: To operate our website effectively, prevent fraud, ensure security, and improve our services, provided such interests do not override your fundamental rights and freedoms.
– Legal Obligation: Where required to comply with laws or respond to legal requests from authorities.
5. Your Legal Rights
Under GDPR and CCPA, you have a range of rights relating to your personal data, including:
– Right of Access: You may request access to the personal data we hold about you.
– Right to Rectification: You may request correction of any inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your personal data, subject to certain exclusions necessary for legal or operational obligations.
– Right to Restriction: You may request that we limit the processing of your personal data in specific circumstances.
– Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format and have it transmitted to another controller.
To exercise any of the above rights, please contact us at [email protected]. We will respond in accordance with applicable regulatory timelines and requirements.
6. Security Measures
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:
– Encryption of sensitive information
– Secure server technology and data backup procedures
– Access controls and authentication protocols
– Regular employee training on data protection best practices
7. International Transfers
Where your personal data is transferred outside of the European Economic Area (EEA) or other jurisdictions with equivalent protections, we ensure such transfers are conducted in accordance with applicable data protection laws. This may include use of Standard Contractual Clauses or reliance on adequacy decisions as issued by the European Commission or other competent authorities.
8. Data Retention
We retain personal data only for as long as is necessary to fulfill the purposes for which it was collected, including satisfying any legal, contractual, accounting, or reporting obligations. Specific retention periods may include:
– Transaction Records: Retained for up to 7 years for compliance with taxation and financial regulations.
– User Accounts: Retained for the duration of the account’s activity and up to 2 years after closure unless otherwise requested.
– Marketing Preferences: Retained until you opt out or withdraw consent.
– Communications Data: Retained for up to 3 years following last contact.
9. Cookie Policy
Solarchi Designs uses cookies and similar tracking technologies to enhance user experience and analyze website usage. We categorize cookies as follows:
– Essential Cookies: Necessary for the functioning of solarchidesigns.com and cannot be disabled.
– Functional Cookies: Enable website personalization and remember user choices.
– Analytics Cookies: Gather aggregate data on site usage to improve performance and content.
– Performance Cookies: Help us understand how visitors interact with the site and identify areas of improvement.
10. Cookie Management and Compliance
Upon your first visit to our site, a cookie banner will request your consent for non-essential cookies as per GDPR and CCPA standards. You may modify or withdraw your consent at any time by accessing the cookie settings on our website or adjusting your browser settings. For California users, Do Not Sell My Personal Information mechanisms are accessible where applicable.
11. Protection of Children’s Privacy
Solarchi Designs does not knowingly collect or solicit data from children under the age of 13. If we become aware that personal data has been collected from a child under this age without verified parental consent, we will promptly delete such data. Parents or guardians who believe their child may have provided us with personal information are encouraged to contact us at [email protected].
12. Policy Updates and Communication
We reserve the right to amend this Privacy Policy to reflect legal, technical, or business developments. Where material changes are made, we will notify users through visible updates on solarchidesigns.com and, where appropriate, through direct communication.
13. Contacting Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us at:
Email: [email protected]
Website: https://solarchidesigns.com
Compliance Assurance
We are committed to maintaining full compliance with applicable data protection and privacy laws. Your trust is important to us. For any concerns regarding our privacy practices, you are welcome to contact us at the address listed above.